Our commitments
Paving the way for tomorrow’s insurance
Kereis was set up three decades ago based on the core values of innovation and proximity to its customers. The ambition of this commitment, which is shared by our subsidiaries and employees, is to pave the way for common and sustainable projects.
Our CSR commitments
Kereis’ key mission is to facilitate and secure our customers’ financial, personal or professional projects. We also work alongside our partners to find the best insurance solution to help them protect their customers.
This mission is itself a solution to a societal need. However, today, our goal is to boost our efforts to go even further. By bringing all of our stakeholders on board, we are deploying concrete actions for which we will monitor the impact year-on-year.
To fully integrate this approach into the daily life of the Group, our rsocietal responsibility is routed in the values of
excellence, boldness, agility and proximity.
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20 Associations supported by Kereis 4 impact
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92 Professional Equality Index
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8,5 Average customer satisfaction score
CSR challenges and achievements
The Group’s CSR policy is based on four pillars. These pillars are integrated into the Group’s business model at every stage of its value chain, with governance playing a key role in driving its sustainable transformation.
Social
Commitments
- Make well-being at work a driver for attracting and retaining talent
- Support the professional development of employees
- Enrich the diversity policy
Actions taken
- Implementation of a prevention plan
- A skills development plan with a strong focus on soft skills
- Promotion of diversity in under-represented roles (the ‘Women in Digital’ programme)
- Implementation of a disability agreement
- Implementation of a group health and safety policy
Results
- Professional equality index 91/100 (in 2024)
- Employee engagement rate 3.5/5 (Employee Barometer 2024)
- An average of 5 days of training per employee per year
- Participation in Quality of Life and Working Conditions Week (QLWC) and European Disability Employment Week (EDEW)
Societal
Commitments
- Develop Kereis’ impact on communities
- Encourage employees to engage in social and charitable activities
Actions taken
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- Participation in European Sustainable Development Weeks
- Support operations for numerous associations
Results
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- 14 associations supported by the Kereis 4 Impact Endowment Fund, launched in 2023
- 4 countries participating in European Sustainable Development Weeks
- Establishment of a day dedicated to volunteering and skills sponsorship (UES scope)
Customer
Commitments
- Improve the quality of service and proximity provided
- Adopt professional, honest and ethical behaviour
- Ensure the security of the information processed
Actions taken
- Establishment of a team dedicated to aggravated risks
- Proposal of accessible and inclusive offers for as many people as possible
- Establishment of an annual satisfaction survey for end customers and partners (key accounts and brokers)
Results
- Average satisfaction rating of 8.5/10
- Implementation of Acceo and Speakylink tools, which enable sign language translation, automatic transcription and support for people with digital illiteracy
- Updating of the Group’s Code of Conduct and Business Ethics
- Creation of an Ethics Committee
Environment
Engagements
- Raise awareness and train stakeholders on climate issues
- Reduce carbon impact in accordance with the Paris Agreement
Actions taken
- Measurement of the group’s carbon footprint (Scope 1, Scope 2 and Scope 3) since 2021
- Action plan to reduce the carbon impact of digital technology (Green IT)
- Low-impact travel encouraged through the signing of a ‘Sustainable Mobility Package’ agreement
- Awareness-raising and employee engagement initiatives organised in France and Europe
Results
- 92% of our waste is recycled (by 2022)
- Hybrid fleet (89% of vehicles are hybrid and electric)
- Reduction in paper consumption (10% by 2022)
- Organisation of World Clean Up Day and European Sustainable Development Weeks
- Creation of eco-driving training
- 11% reduction in carbon intensity by 2022
- Provision of a carpooling platform
Kereis, partner of Marie Gendron
Kereis and its subsidiaries, Kereis France and Kereis Solutions, are proud to support Marie in her new challenges. This partnership embodies the values of the Kereis Group: supporting a top athlete in a demanding environment with boldness, pursuing excellence in performance and the closeness of a relationship based on mutual trust.
Find out about her career, her commitments, and how Kereis supports this passionate adventurer.
Our values
Nos valeurs
Nos valeurs
Our expertise is at the service of our partners and customers in order to ensure that we provide the best possible support. We guarantee reliable, relevant advice, along with the appropriate services and products offered with the latest regulatory and innovative developments.
Always attentive to market and societal developments, we pave the way for future technologies and the professions of tomorrow in order to take on ambitious and responsible challenges alongside our customers and partners.
Inventive and responsive, we offer agile, customer-centric initiatives with cutting-edge technologies (Data, IA, etc). We make flexible, customized solutions available to our partners and customers in the shortest possible time.
We are attentive to the needs of our customers and partners to offer them solutions that are adapted to each of them, regardless of their size and turnover. Our teams are accessible and available to ensure project progression and to build personalised, sustainable customer relations.
